ISO9001: 2015 standard
If we look at the history of the ISO 9001 standard, it was first amended and reprinted in 1987, then in 1994, 2000, and finally in 2008.
In this article you will get acquainted with the requirements of ISO 9001: 2008.
The set of ISO 9001 quality management standards is general and usable for all sectors. On the other hand, some parts of the industry do not see the details of some standard aspects as sufficient for their industry. Therefore, the specific standards for these industrial sectors have been prepared based on the set of ISO 9000 standards to consider the specific characteristics of the sectors. Examples of these quality management systems are:
AS9001 for the aerospace industry
TL 9001 for the telecommunications industry
And ISO 16949 for the automotive industry
The 1987 and 1994 versions of the ISO 9000 set of standards had ISO 9002 and 9003, both of which were subsets of ISO 9001. With the release of ISO 9001: 2000, these two subsets were removed.
Before the release of the ISO 9001: 2000 version, companies could obtain ISO 9001, 9002 or 9003 certification. But now companies can only obtain ISO 9001 certification.
Organizations are structured as a hierarchy of functional units and are usually managed vertically. On the other hand, the process approach introduces horizontal management and crosses barriers between different performance units. The real value of a process approach is because it focuses on results and therefore eliminates activities and strategies that do not add value to customers and other stakeholders.
A process can be defined as a set of related activities that convert inputs into outputs.
The process itself is divided into several related sub-processes.
The image above shows that a customer plays an important role in determining the requirements as input data, customer requirements are as input data to achieve the product, the product is delivered to the customer and customer satisfaction must be met by implementing the requirements Increase. The quality of processes and products is measured and analyzed, the necessary measures are taken to improve them and increase customer satisfaction. The senior manager is responsible for implementing the quality management system and its continuous improvement, utilizing resources efficiently and effectively This cycle is repeated for the continuous improvement of the quality management system, this model gives an overview of the relationship between the main standard processes.
ISO 9001 and ISO 9004 are quality management system standards that are designed to complement each other but can also be used separately. 9001 can be used for certification or contract purposes, 9004 has a broader focus on quality management than 9001, this ISO refers to the needs, expectations and satisfaction of all stakeholders. However, ISO 9004 is not used for certification, legislation or contract matters. The latest version of ISO 9004 was released in 2009.
ISO 9000 includes the following ISOs:
ISO 9001: 2000 – Quality management system – Glossaries and basic foundations awarded. This section defines the standard and the conditions for awarding the standard and is the core of the ISO 9000 family of standards.
ISO 9001: 2000 – Quality Management System – Conditions for meaningful use of this standard for any type of organization design, growth and productivity, manufacturing, systems installation and service delivery or service providers. In other words, this type of ISO demands the conditions that organizations must have in order to satisfy their customers.
ISO 9001: 2000 – Quality Management System – Continuous Improvement Guide – This section deals with continuous improvement in the system and has guidelines for continuous improvement and increasing the transparency of the system as well as the maturation of the system.
Former members of the ISO 9000 family of standards (including ISO 9001, 9002 and 9003) are now integrated into ISO 9000, and any company that claims to have ISO 9000 actually has more ISO 9001.
It is not without grace to know that ISO itself is not the issuer of credentials to a company or organization, but determines the lines of standards. The issuance of these credentials is the responsibility of other companies, of course, the ISO review organization CASCO of these companies Confirms